Residential Testimonials

Steve L.
Noblesville, IN

“Scott did a great job. Glad I have your complete service package. Getting this done on a Saturday at normal rates is great!”

Mr. and Mrs. Holmes
Indianapolis, IN

“We have used them for years. They are punctual. They set up time ahead of time and they’re always here within the time range that they say somebody is going to be here. The guys that come out are very informative, explain everything that they are doing and let us know how things stand and how things look.”

Ms. McClure
Indianapolis, IN

“We’ve used R.T. Moore Company for our summer tune-up. They come out twice a year for the maintenance of our three A/C units and three furnaces. They also installed all our HVAC when we’d done our house sixteen years ago and we’ve been using them ever since.  It was a fine experience. They did well. They’ve always done well for us. They are reliable.”

Ms. Hampton
Brownsburg, IN

“The first visit was a service call to fix my air conditioning. Upon review, the serviceman determined that the heat pump unit could not be fixed and wrote me an estimate for a new heat pump. We called them back after reviewing other estimates and asked them to complete the job of installing a new heat pump.  It was a very pleasant experience. They arrived on time and went right to work. They were here for several hours installing an outside and an inside unit. After the units were installed, they explained all the details and answered all my questions. They made sure all was cleaned up. Both installers were very friendly and considerate. I will say that their estimate was not the cheapest we obtained but I felt like they would provide a better service. The gentleman that provided me the estimate was actually the one that came back out and installed the unit and was not just a salesman.”

Mr. Lyon
Zionsville, IN

Found RT Moore through a deal/buy-now link on Angie’s list. My pump hadn’t died, but with the deluge of rains, I wanted to replace it given the cycling rate. I called on Friday to see when they could come out and replace the pump. I was told there was a backlog due to the many floods that had hit the area, but if it was an emergency, they could reschedule.  The following Monday, right on time, the tech called and arrived. He wore protective covering on his feet and had replaced the pump within an hour. He answered other questions I had and was friendly, professional, and did not try to upsell or offer any other “additional services.”

Ms. Barber
Carmel, IN

“He was exceptional! He went above and beyond, was very knowledgeable, and through. He gave some great advice and nice! Their price was very good also and I can’t say enough great things about them!”